Andy York
Director of IT Operations
Orchestrated IT operations across six sites and a team of two engineers—achieving 99.999% uptime, reducing support tickets by 40%, and consolidating legacy platforms to save $100K+ annually. Engineered a Mac-first endpoint strategy with Jamf Pro for 60 devices (cutting setup time by 80%) and led ERP integration and automation that decreased processing time by 30% while boosting data accuracy by 25%.
Colorado Springs, CO, USA · +1 (719) 357-9122 · me@andyyork.pro
Led enterprise‑wide technology strategy and operations for a multi‑national company spanning six global sites and over 100 users. Owned the full IT lifecycle—from infrastructure design and security architecture to vendor management, budgeting, and cloud adoption—while remaining hands‑on with critical systems and complex integrations. Directed a lean team of two engineers, driving automation, scalability, and resilience across the organization.
Results: 99.999% uptime; 40% fewer support tickets; $100K+ annual savings from platform consolidation; 80% faster Mac onboarding via Jamf Pro; and ERP/automation that cut processing time by 30% while boosting data accuracy by 25% across finance and operations.
Contact
Interested in uptime that actually sticks and tickets that actually shrink? Drop me a line — I respond quickly.